If you are uncertain whether your property contains existing utility lines, or you know there are utilities present but don’t know how to get started with potential diversions, please reach out for guidance. 

While diversions can facilitate projects otherwise obstructed by utilities, they require significant coordination and work programming. With early involvement, we can ensure that your diversion requirements align with your timescales and budgets.



Connections2energy are proud to boast 100% 5-star Google Reviews, as well as a 95% commercial client retention rate.


Don’t hesitate to contact us, whether its just for some friendly advice, a no-obligation quote or any other queries you may have.


We have built long-standing relationships with some of the biggest contractors in the UK thanks to our dedicated and professional approach.


Plans for utilities can take considerable time and dealing with various companies can be challenging. We offer all services in one place, saving you time and money.

Success in the Public Sector

Success in the Public Sector Connections2energy takes great pride in working with a range of clients in the public sector. We’ve successfully delivered over 150 utility requirements to public sector buildings across the UK such as schools, youth centres, emergency...

How to know when you need a WATER Diversion?

Essentially, any time when leaving utilities in place would obstruct, endanger or prevent essential construction activities from proceeding, exploring a diversion becomes necessary.

A utility diversion is likely needed if:

    1. Existing underground utility maps or cable scans show pipes, wires, or cables running through where digging or construction is planned.
    2. Trial holes expose utilities conflicting with intended building works. Unexpectedly finding services often necessitates diversions.
    3. The local council requests services be redirected based on construction plans.
    4. Above-ground utility boxes, substations, or telegraph poles require moving to enable the project.
    5. Existing structures will be demolished, requiring advance utility disconnections or redirections.
    6. New access roads, water course changes, or terrain grade changes mean existing site utilities need relocation.
    7. Construction activities, equipment, or material storage would block utility access for future maintenance and repairs.
30 storey building with diversions

We’ve been trusted to deliver utility REQUIREMENTS for thousands of clients across the UK.

electric alteration diversion plans


  • You may find the process of arranging utility work on your site or new development stressful and time-consuming. Plans and coordination for utility works can take considerable time and effort, and dealing with various companies can be challenging. 
  • Utilities are a specialist element of a project that are often overlooked. Ensuring that utilities are supplied to developments is vitally important, not just for the completed development, but also for the construction process itself.
  • We appoint an experienced account manager to you who will fully understand your development and the works required. Your account manager will handle everything so you won’t have to deal with the hassle and time-consuming task of coordinating utility work on your site.

Frequently Asked Questions

How much do Utility Diversions cost?

The cost of utility diversions can vary significantly depending on the scale and complexity of the project.

Some key factors that influence utility diversion costs include:

  1. Extent of the diversion – Longer diversions that require more piping/cabling or infrastructure rebuilds cost more.
  2. Ground conditions – Challenging ground like rock makes excavations harder and pricier.
  3. Access issues – Traffic management and restricted urban sites could increase prices.
  4. Crews required – More specialised skills such as high voltage electrical specialists may add costs.
  5. Equipment needs – Heavy machinery, and temporary enclosures all contribute to charges.
  6. Planning/permitting – Design, approvals and road space bookings must be paid for.
  7. Scope uncertainties/variations – Cost overruns are common if unexpected complexities emerge.
How long do Utility Diversions take?

Utility diversion timescales are dependent on the type of equipment and its construction, the take taken to complete a utility diversion can vary substantially.

Timescales can be dependant on:

  1. Permit Approvals – Securing road/pavement closures, traffic diversions and council permits can add weeks/months, as can environmental agency consents.
  2. Equipment Lead Times – Specialist parts or cabling may have long procurement lead times that dictate work phases.
  3. Access Issues – Getting access to congested sites near railways or properties brings delays.
  4. Road Space Availability – Booking limited road space amid other projects is timing-dependent.
  5. Technical Shortages – A lack of technical specialists can extend schedules.
  6. Weather Delays – Excavations/civil works get suspended during excess wet or cold conditions.
  7. Ground Conditions – Hitting unexpected rock, contaminated soil or archaeological items can suspend work.
  8. Connections to Existing Infrastructure – Hooking up new cabling/pipes safely takes careful planning and execution.
  9. Emerging Technical Issues – If design issues or complex repairs emerge, more time is required.
  10. Third-Party Impacts – If existing asset/land owners object to works, negotiations to mitigate concerns can set the program back.
What is a Utility Diversion?

A utility diversion is when a utility apparatus needs to be relocated or altered in some way. Utility diversions are often necessary when existing underground infrastructure gets in the way of new construction projects. For instance, if an electrical cable lies beneath a plot of land where a developer aims to build new houses, that cable must be relocated to accommodate the housing development. Similarly, utilities like water pipes or telecom lines may need to be moved if they restrict planned construction works. Diversions can be necessary on both private and public land.


Whatever the size of your development, we’ll provide you with solutions that work best for you through honest advice, clear pricing and exceptional service.

Our team will work proactively in partnership with you to ensure you are advised and supported at every step of the process.



Our dedicated account managers will handle your project from start to finish. A bespoke, no obligation quotation will be prepared once we obtain your site plans and loadings.


Connections2energy endeavour to help you achieve the best value deal for your requirements, whatever they may be, ensuring your projects are delivered within budget.


Our specialist delivery team will then manage and supply all of your utility requirements. Our end-to-end project management service ensures that you are regularly updated throughout the whole process.


  • We’ve streamlined difficult processes to reduce quotation and delivery timescales.
  • We’re dedicated to building long-standing relationships with all our clients and have a 95% commercial client retention rate.
  • Our dedicated experts have a wealth of experience, skills, and capabilities to manage and advise on all types of utility requests.
  • Our design procurement and delivery process ensure projects are cost-effective and managed appropriately.
  • We offer professional and friendly advice, offering no obligation quotes and assistance.
  • We’ll provide you with a dedicated contact for the life of your project eliminating numerous calls and transfers through different departments. We will guide you expertly through the initial enquiry, design, and construction phases.

Don’t hesitate to contact us whether it’s just for friendly advice, a no obligation quotation or any other queries you may have.

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