Water mains diversions, existing pipes conflicting with your development?
Existing water mains or service pipes in the way of your project? Connections2energy manages the full diversion, water authority liaison, WIRS-accredited contractor works, Section 278 highway coordination and full adoption documentation.
how it works
Water diversions across every project type
Commercial redevelopment
Existing mains crossing a commercial site being reconfigured, extended or completely redeveloped.
Estate regeneration
Existing mains infrastructure through housing regeneration sites being comprehensively redeveloped.
Development foundations
Water mains or service pipes running through the footprint of planned foundations, basements or deep groundworks.
Residential redevelopment
Service pipes running through the footprint of planned extensions, garages or outbuildings on domestic properties.
Section 278 highway works
Water infrastructure conflicting with new access junctions, highway improvement schemes or adoptable road widening.
New access & site enabling
Water mains crossing planned access roads or site enabling routes that must be clear before main construction begins.
our water services
Everything you need for your water infrastructure – in one place
NEW WATER CONNECTION
New mains or service connections for residential developments, commercial premises and infrastructure projects. Full process managed from water authority application, quotes through to adoption sign-off.
water Diversions & alterations
Existing mains or service pipes conflicting with your development? We manage the full diversion, water authority liaison and adoption documentation.
water Disconnection
Supply abandonment and disconnection for demolition, redevelopment and site clearance. We coordinate with the water authority to ensure works are completed safely before any site works begin.
how it works
Your project, start to finish
Initial enquiry
Tell us your project scope, location and timescales.
AM assigned
Your named contact is introduced from day one.
Design & quote
We scope all utilities and provide clear pricing.
Managed delivery
We coordinate all accredited contractors throughout.
Handover
All utilities live, all documentation provided.
Need more than just a water diversion?
If your project also needs gas, water or telecoms, our multi-utility service could save your programme significant time and cost.
Section 278 & highway diversions
We coordinate the full S278 process
Many water mains run beneath adopted highways, roads, footpaths and verges. When a development requires a diversion of one of these mains, the works typically fall within highway land and therefore require coordination with the local highway authority under a Section 278 Agreement alongside the water authority application.
This is one of the most complex and time-consuming aspects of gas mains diversions and the area where inexperienced facilitators most often cause programme delays. The highway authority process runs separately from the GNO process. Both must be managed simultaneously and in alignment with each other and with the construction programme.
Highway authority liaison managed alongside GNO application
S278 Agreement drafting and programme coordination
Single point of contact for both processes
Traffic management coordination where required
We manage the full S278 and GNO process together through one account manager, removing the coordination burden entirely from your team and ensuring both processes are driven forward concurrently to protect your programme.
Recent projects
Water connections we’ve delivered
Water Connections for Major Birmingham School Project
Water for 870-bedroom student accommodation
Water diversions for £9m NHS Surgery Hub
CLIENT REVIEWS
What our clients say
★★★★★
“I can’t praise this company and their team of people highly enough. We used them for our mains water connection, and they guided us through the whole process efficiently and professionally, also offering advice and guidance along the way too.”
★★★★★
“I chose C2E to deal with my utility connections during the conversion of my barn. I chose C2E over two other companies as from the first enquiry to completion, Nicola put a lot of effort into ensuring we got the connection carried out to our requirements at the best cost.”
★★★★★
common questions
Water connections, your questions answered
How long does a water mains diversion take?
Timescales vary significantly depending on the diameter and material of the existing main, the length of the new route, the water authority area and whether Section 278 highway coordination is required. Simple service pipe alterations can sometimes be completed within a few weeks. Full mains diversions typically take several months from application to adoption. We always recommend engaging us at the planning or pre-commencement stage, the earlier we're involved, the better we can protect your programme.
Do your water contractors hold WIRS accreditation?
Every water contractor we appoint holds current WIRS accreditation, required by all UK water authorities for mains connection and alteration works to be adopted. We verify WIRS status before appointment and audit it throughout our working relationship.
What is the difference between a mains diversion and a service alteration?
A mains diversion involves rerouting an adopted public water main. A service pipe alteration involves rerouting the private supply pipe connecting a specific property to the main. Mains diversions are more complex, take longer and involve formal adoption by the water authority. Service alterations are generally simpler and faster, though both require WIRS-accredited contractor work and water authority coordination.
Can you manage water alongside other utility connections?
Yes, and we'd strongly recommend it. Managing water separately carries a 39% delay risk. A multi-utility package reduces that to just 11% (NFB data, one account manager, one programme, one point of contact across all utilities.
Ready to discuss your project?
Speak to a specialist today. No obligation, just straightforward expert advice.